DirectBlinds Shopzilla Medal

Customer Reviews

Blinding reviews by our valued customers.

"Good afternoon,

 I thought I’d just take a couple of minutes to put finger to keyboard to thank you for my recently received order.

I ordered three blinds for my office which arrived on the first day of the estimated delivery window; were solidly packaged, finished beautifully, came with everything required to fit and are now keeping the direct sunlight out of my eyes and looking rather nice whilst doing so. Many thanks for the excellent service and quality product at absurdly low prices. I will be ordering more in due course for the rest of my house, and I’ll be recommending you to everyone I know. Feel free to use this email in full or part as a testimonial.

 Best regards,"

-Rob Cole (Jan 2016)

"I had roller blinds this delivered this week on time, and I am over the moon with the quality. They are by far the best blinds I have ever had or fitted, and of course they come made to size so there's no cutting down. The silver chain which was a little extra is fantastic, and worth every penny. And the plastic wall clip for the chain is first class, and I didn't realise it was included with the blind. I can honestly say the metal brackets are the best I've seen, and so much better than some plastic one's I've used before. They are silky smooth to open and close, and all in all fantastic value for money. I found you on the Internet because I could not fine blinds over 1800mm in the shops, but I will used you for any size blinds in the future, because of the quality value and of course made to fit. Thank you very much for the great service from start to finish, I am very very pleased."

- Tony Wheatley (Dec 2015)

"Just to let your know how pleased we are with the blinds you sent us in double quick time.  The look fabulous!

Many thanks for the great service"

- Les Hay (November 2015)

"I first contacted your two weeks ago whereupon your sent me 10 free fabric samples for a bathroom blind.  My wife and I easily decided which was right for the bathroom and ordered a bespoke roller blind - which arrived Tuesday.  I cannot praise you highly enough - from beginning to end the process has been simple and painless.  The blind is a perfect fit and the colour just as we expected. 

It might be a little more expensive than an off the peg one-size-fits-all blind but beyond doubt we shall be using your again for ALL our blind needs - indeed I'm looking around the house to see if, where we have half-glazed internal doors, a bespoke blind might enhance the look and add privacy.  One small observation: a [Rival company] (who we love) blind has to be hacksawed to fit; it comes probably a metre longer than you need (which is bulky and unsightly and is thus much fatter); and the choice is tiny compared to your website. 

This is an instance where the internet is a real boon and when a company is as professional as your it's a revelation.  Long may you prosper."

- John Ross (November 2015)

"Your company was recommended to me by a friend so I went ahead with an order for a roller blind.  I would just like to say that I am delighted with the blind which is made to measure, and arrived just a few days after the order was sent.  The service is excellent and the lady who I spoke to on the phone was very helpful.

Like my friend, I will be recommending your company to others.

Thank you."

- Valerie Thornhill (November 2015)

"What a fantastic job you did, our service is second to none, so prompt, delivery perfect.  I have already passed on your details.  The blind is admired, and found the Paperbark rainbow light a match.  Great."

- Christine Thomas (November 2015)

"We just wanted to thank you for the excellent service we have received regarding our recent order for 2 vertical blinds & a further set of vertical slats. We are very impressed with the quality, accuracy & fit of the blinds & the efficiency of the delivery. Thank you so much to your team - we will definitely be ordering from you in the future.

Our Very Best Wishes"

-Mr & Mrs Westrope (October 2015)

"You Win ‘Best Supplier of the month award’. Wish more companies had your business principles. Thank you, and your team for excellent service."

-Jeff Phillips (October 2015)

"The blinds arrived and I installed last evening. Very well packed and  easy to assembly. I’m pleased with the products and services provided by your team"

-Carlos Eduardo Cesari (August 2015)

"Just a quick note to say thanks very much for my blinds & curtains. The blinds are brilliant & I love the curtains they look great now I've put them up."

- Richard Low (July 2015)

"Just fitted the blind. Excellent fit and quality, I will definitely recommend your company. 1st class product I will be ordering again."

-B Baker (July 2015)

"Dear Sir/Madam,

We recently ordered 9 latte bespoke venetian blinds and were so impressed with the ease of ordering, the bespoke nature of the product, the speed of delivery and quality of the product.  I wouldn’ t say the blinds were cheap but nor were they expensive.  All in all very good value for the product and service offered.  A very big thank you.  No more trawling around shops and making do with ‘nearly fits’ – we’ll be coming back!"

-Simon Griffith (July 2015)

"I can only thank you for your brilliant service, the blinds are excellent. My wife and I are in our seventies and can only admire your great service which is a bit like the old days.  I would like this opportunity to thank your telephone receptionist for her polite and patient way she handled our phone call.  May you keep up the service and your marvellous blinds for many years to come"

- Mr J E Basham (June 2015)

"To All at Direct Blinds.  A great BIG thank you goes to you for supplying me with superb replacement slats for my worn out vertical blinds. They look absolutely great, excellent quality & colour. I will definately recommend you to all my friends. Again THANKYOU so much."

- Mrs B Green (June 2015)

"I have recently bought two blinds from you and I just wanted to say that the service was excellent and I am very happy with the quality. I will be buying from you again. I am not on face book or twitter so I thought I would let you know by email"

- Lorraine Lake (May 2015)

"Hi just thought I would write just to say what a huge surprise. Today my blinds turned up. I wasnt expecting them so soon, but you have saved me from roasting in the conservatory...and wow! They are amazing. Thank you so much for the top quality produced blinds they all run smooth im soooo chuffed. Cheers you lot there."

- Mrs Brady (May 2015)

"Received my blinds today 17th April, they were very well packaged, Took me just under 2 hours to put up. Every thing was well made, and a perfect fit.

I had a quote from another company, ( that you might see on T.V) for nearly £250 mine came to just under £80. I would recommend direct blinds to anyone. I would give a 10/10 for a all round service.   


- Dave Johnson (April 2015)

"Dear Sir/madam

 I am writing to say how delighted I am with my new vertical blinds. They were made exactly as I requested, and came very quickly.

 I would certainly recommend you."

- Wendy Lawson (April 2015)

"I bought a vertical blind for my lounge in March 2006 from you. Yesterday one of the hangers broke so I rang you to see whether you sold replacements. The lady popped 3 in an envelope, addressed it whilst I was on the phone, posted it and it arrived today. The blind is repaired and there was no charge.
 I wanted to say a big thank you and your customer care is wonderful.
- Mrs Rogerson, Hemsworth (April 2015)

"Dear Direct Blinds,

 Just wanted to say how pleased I am with the blinds I ordered from you. Easy to select and order, very prompt delivery, excellent quality product, easy to install - they look amazing and have totally transformed my room.

Thank you - I shall certainly be ordering from you again."

- Michele Thompson (April 2015)

"I wanted to say a huge thank you for all your help with this.
The adjusted blind arrived on Tuesday 24th February, as requested, and looks fantastic! 
I have given Direct Blinds a 5-star rating on the review website and will recommend you to everyone I know!
Thanks again."

- Sarah Hannigan (March 2015)

"I just wanted to say a big thank you to you all.

I came across your company by chance on the internet and was very impressed initially by the offer of free samples. This is an excellent offer as colours are not always faithfully produced on websites, despite best efforts.

We have now received and hung our blinds. They look great. The quality of them, together with excellent customer service, means I would have no hesitation in recommending your company."

- Denise Arundell (February 2015)

"Just wanted to say thank you very much for a wonderful service. The blind arrived yesterday and courier left it safe at the back. Husband got a handyman in to fit it today and it looks superb...excellent quality too. I had looked in Dunelm Mills before Christmas and there it would have been £76 and would have been mid-February before it was here, so very well done and thank you again."

- Sally Barnes (January 2015)

"My daughter is incredibly happy with her new blind and it fits pefectly.

Thanks so much to your team for making it possible"

- Clare Stamp (January 2015)

"I cannot fault Direct Blinds. Such excellent quality (Why pay more)! With prompt and friendly after sales service. I will definitely be ordering more."

- Ann Harley (November 2014)

"I recently ordered the following blinds - Mississippi 35 Taped Snow - Off White Wooden Blind - and I have to say they are simply superb. The quality is outstanding and they do transform a room. The price is very competitive too. I would highly recommend this business. Thank you."

- B. Veron (November 2014)

"I would just like to thank you for you excellent handling of a query I had today. I made a call and was answered a member of staff. She was most helpful in answering my query and dealing with a problem I was having and even gave me her name and asked me to call her back which is unusual nowadays. She was a delight to talk to and because of her I have placed my order and looking forward to my delivery next week and your company will be the first I will offer to family and friends that's looking to by blinds in the future.


- Anne M (October 2014)

"Dear Sir,

I recently ordered a selection of blinds from you as we are in the process of "transforming" our home. I am referring to your product, Hollywood Faux 50 Silk White Venetian.

We have some very strangely shaped windows which are all recessed so despite extensive searching I was not able to locate an " off the shelf" size which was suitable, or would look remotely acceptable.

I went to a competitor, and their made to measure size in what I felt was a very poor quality Wooden was extortionate, one window costing me in excess of £250.........

I searched online and came across your company, put all of my window sizes in, the cost for my 5 windows in Wooden came to just over the cost of one from a competitor.

I will admit I was dubious but decided to place the order, they arrived 5 days later, free delivery, thankyou!! I have now just finished putting up my 3rd of 5, the quality is amazing, they are well built, very easy to assemble and come with fascias which you don't normally get, the mechanical movement of the blinds is very good as well, on the whole I am a very happy bunny.

I felt it necessary enough to email you and let you know so you can hopefully allow others to see how pleased I was.

Kindest regards"

- Simon J (October 2014)

"Dear Sirs,

I don't usually comment on products I buy on line, but on this occasion I have to congratulate you. The speed of delivery was amazing, the blinds were ordered,  made to measure, brilliantly packaged and received 22 hrs after ordering.

The assembly of the blinds was easy because a} everything was there and b) the items to be assembled actually fit very well. I will recommend you to any one I know that is thinking of getting Blinds.

- B.W.Ainley (September 2014)


I ordered my made to measure blinds yesterday about 12 midday and paid for delivery to receive them on Thursday.  However I received the blinds this morning and I just wanted to let you know how pleased I am with both the quality and service.  I have already hung the blinds and they look fantastic and were easy to fit.  I just want to commend on your service and will be recommending you to my family and friends,

  A very pleased customer"

- Mrs M Ord (August 2014)

"I’ve purchased twice now from Directblinds, a roller blind and a roman blind and would recommend their service and products to anyone. Their prices are very competitive, the help and support to ensure you get the right size and the material of your choice is excellent. I’ve been very impressed with the quality of the blinds and both have fitted perfectly and arrived very quickly. I wish every supplier was this good!"

- Mike S (August 2014)

"I would just like to thank you for the first class service you provided recently when I ordered a vertical blind from your company. The product arrived on time, was of high quality and performs exactly as described. Your telephone staff were polite courteous and helpful, even when I had to make a change to one of the order details at the last minute - full marks! I shall definitely recommend you to my friends and family."

Regards, Peter D ( June 2014 )

"I just wanted to say a big THANK YOU for the service that you recently gave us. On receipt of our order one of the blinds was not quite perfect, and we emailed you to thank for the other blinds and we commented that one was a little noisy because the cog was slightly faulty. We were extremely surprised to get a package a few days later containing a replacement blind - which we really appreciated. We have now used your company several times and your service, products and customer service is second to none. Very many thanks from a more than satisfied customer."

- Nicky, Hampshire (December 2013)

"Just to say I recieved the blinds on wednesday, easy to fit the measurment was exact,and I will definatly pass your site on to friends and family.agian thank you."

- Linda, Devon (November 2013)

"Happy customer here. Your internet site was clear and easy to use. Your team called me and left a clear message to reassure me when there was a hiccup with Paypal. Your packing was first class (and will be almost 100% re-used). The blind construction is excellent. The fittings are first class. Blind installed today and located on the fittings first go. It looks great, and works perfectly. Seriously guys, first class stuff and fantastic value. Thank you."

- Warwick, Buckinghamshire (November 2013)

"Just wanted to email to say how pleased I am with the Roman Blind which I ordered. The customer service I have received by email and telephone was great, the quality and workmanship of the blind is fantastic and it was so easy to put up. You were recommended to me and I will definitely do the same and will almost certainly buy from you again. "

- Samantha, Shropshire (October 2013)

"I am not one for offering feedback on services I receive, however on this occasion I felt it necessary. I would just like to thank you for the excellent service from your company, ordering the blinds was so simple, the price very competitive and the delivery service excellent."

- Nicola, Warrington (September 2013)

"Just wanted to say how delighted and satisfied we were with the blind that was sent to us last week. We don’t normally comment on products or services but the goods and service you provided to us at relatively short notice was outstanding and warranted a thank you. It fitted perfectly and is now in use."

- Tom, Southampton (August 2013)

"We have received our order for venetian blinds and would like to say that we are extremely happy with the service we received, as we are with the blinds, which were delivered exactly as ordered, and were very good quality."

- Dan, London (July 2013)

"Hi all, I have just received the replacement blind and pelmet which now completes my order. I just wanted to say that your company is an example to others as a model of fantastic customer service and value for money. The ladies on your customer helpline are a credit to you and should be commended. The quality of your blinds far out ways the price and your website is easy to use and informative. If you are ever looking for anyone to write a recommendation for your company please feel free to contact me."

- Matt, Colchester (June 2013)

"I would like to thank you for the excellent and swift customer service provided by Direct Blinds. This is the first time I have bought customised blinds via the Internet, and I would recommend Direct Blinds to anyone. The samples service is superb and the ordered item arrived exactly when they said it would. I have had some minor issues with the order, however these have been dealt with extremely professionally and promptly, and to my complete satisfaction."

- Jonathan, Cardiff (May 2013)

"Hi this is to say thank you very much for the vertical blinds that you sent, they were a perfect fit. We would like to comment on your customer service which we found to be excellent, the delivery was always spot on time. Again our thanks."

- George, Cardiff (April 2013)

"Hi just wanted to say how pleased I am with my new vertical blinds. The measuring instructions worked a treat and the rail was really easy to fit. It was really useful to be able to order free samples and colour match in my own home. They arrived when they were supposed to and were packaged really well. I will definitely be ordering from you again and will also recommend to all my friends. "

- Wendy, Worcestershire (March 2013)

"Received my roman blinds on Tuesday and just had to let you know that I am delighted with the quality of the material and the product as a whole . The service was hastle free and quick and I would not hesitate to place an order again."

- Andrew, Motherwell (March 2013)

"Just to let you know that the blind has arrived and is perfect - thank you for the spare! I will be recommending your company to everyone that I know, as I have found Direct Blinds to be totally professional, reliable and of excellent quality. So thank you for restoring trust back into me when dealing with online companies. Direct is second to none."

- Paula, Glynneath (January 2013)

"Just a note to say thank you very much! I recently ordered 2 custom made blinds with you and despite being on the Isles of Scilly, the first has arrived with me today! This kind of speedy service is almost unheard of here! So thank you once more and I shall make sure to recommend your company to my friends and family!"

- Ellie, Nottingham (January 2013)

"I am writing to thank you for my order. The blinds are excellent value for money and look lovely. The service you offer is excellent and I would not hesitate to recommend your company"

- Sarah, Newport (January 2013)

"I have been so impressed with the quality of the blinds and the delivery service that your company has provided that I thought that I would write to say how good your company has been. The blinds are brilliant and the quality and price unbelievable. I have recommended your company to all our friends and family. It is such a refreshing change these days to encounter a company that actually does what it says it does on the website."

- Maureen, Surrey (December 2012)

"I am very happy with my purchase and the cost of the blinds and indeed the service. I felt it's nice to give praise when a job is done well. Especially in today's market when competition is fierce and customer service seems a thing of the past. I will be recommending your company."

- Miss Wright (October 2012)

"I have just received my blackout blind which I ordered from you over the telephone. The blind is absolutely perfect! Just what I wanted. Thank you so much for your help, and for your patience with me. I'm certain that I will recommend you in the future. My paramedic neighbour is already admiring my blind, as it's just what she needs for sleeping after night shifts."

- John, Honiton (September 2012)

"Just a quick email to say thank you for your help and prompt service of my order of blind slats. Can't tell you how pleased we are with them.. I will be using your company again for my next set of replacement slats. Once again Thank you so much"

- A Boyles , Leicester (September 2012)

"I am very pleased to say that I am one very happy and satisfied customer. The 3 sets of blinds I ordered were a far superior product to which I was expecting, as this was my first experience of ordering anything online. The measurements that I submitted were matched perfectly by your company to the exact millimetre. Now that they have been fitted, passers by have knocked on my door asking where I got them from!"

- Keith, Essex (August 2012)

"I just wanted to say how impressed I am with your blinds. We installed all of mine today and they look amazing! Very very happy! Also the price was so low considering the quality is top notch! Was a little worried when I ordered that they would be cheaply made, but I was so wrong! I will defiantly be recommending your company to friends and family. Thanks again. A very happy customer"

- K Turner, Shrewsbury (July 2012)

"Just a note to thank you for the great blind. Good quality, perfect fit, good service. Will recommend and use again."

- Des, Bristol (June 2012)

"I just wanted to say how impressed I am with your excellent service - our blind arrived exactly when you said it would, with our delivery instructions perfectly followed and was very well packaged. The blind itself is just what we wanted. I will definitely be ordering from you again in the future."

- Helen R, Birmingham (May 2012)

"Just a quick email to say I was really pleased with the blinds, they are very good quality and were easy to fit. Great value for money. Will certainly recommend the company to friends and colleagues."

- A Shaw (May 2012)

"I placed an order by phone and I was delighted with the lady I spoke to. She guided me through the process and was very helpful and informative. The blinds arrived on time and the measurement was correct which was a relief. The blinds look fantastic and my Mum was delighted, so I will certainly use your company again."

- Angela Kelly (April 2012)

"I just wanted to say a big thank you to your company for the prompt and professional service that I recently received from you, I ordered my bedroom blind last week and realised that I had order vinyl by mistake but on speaking to one of your employees over the telephone, she rectified my error immediately. I have now received my blind and it look great so thank you. I will of course be recommending your company to others."

- Mrs Beaden, Cheshire (March 2012)

"Just want to say that your service is fantastic and the blinds I ordered are spot on. Nice to see a quality company. All the best for the future and thanks again."

- P Smith (March 2012)

"I received the attached order for blinds and fitted them at my friends house. Just thought I'd let you know that I think you supply an excellent product. Everything was spot on and they were very quick and easy to install. I will highly recommend your site and products to others."

- T Anderson, West Sussex (February 2012)

"I have just received the above order and although I have not completely unwrapped the blind yet, it looks great. I am delighted with your service. I have been kept informed throughout the order, payment, delivery process and the item is packaged and protected extremely well. Thank you for taking so much trouble."

- C Hall, Norfolk (February 2012)

"I just received my order today, I still have another coming, however wanted to say I am very happy with the price, speed, quality and ease in ordering custom window dressings on your site. I just had to install my first order immediately and have to say I am very impressed and now feel confident to order more from your website. Many thanks indeed from a happy customer."

- J Jones, London (February 2012)

"Just wanted to send you a quick email to say that we received the blinds and my daughter is soooo pleased with them now that they are up in her room."

- H Irvine, Aberdeenshire (January 2012)

"I wanted to let you know how pleased we have been with the service you provide. We have made two orders this year. In the first, you spotted an odd measurement and so you checked with us to make sure it was not a mistake - and this saved us a lot of trouble! The second, where we paid quite a modest amount for a rapid delivery, provided the most excellent speedy service. Thank you very much for outstanding service. We would have no hesitation in recommending you to anyone looking for bespoke blinds."

- E Ransom, Gloucestershire (October 2011)

"Just wanted to let you know how satisfied we are with the venetian blind we have just purchased from you. The fittings were very good, and also very easy to fit by my partner, although admittedly on a wooden batten that was already on the wall for a Curtains rail. Many thanks. " 

- E Harper, Devon (October 2011)

"My blind arrived today. I would like to thank you for the efficient way you dealt with my order and to say we are thrilled with our new blind. Also thanks to Lorraine who was so helpful on the phone." 

- A Gibson, Cornwall (September 2011)

"I would like to say a big thank you to direct blinds for being so helpful, and very kind. Especially Shaun, who call me and through the phone we managed to get exact measurement for my vertical blind in my conservatory. They fitted like glove. And they look really nice for such a good price. I would highly recommend them to everyone. Thank you" 

- Mrs Fiori, Hertfordshire (September 2011)

"I recently bought a made to measure blind from you which I'm looking at right now. Excellent product, spot on and first class service." 

- G Birtles, Yorkshire (August 2011)

"I don’t usually write to thank a company for good service because frankly these days it doesn’t happen very often, but I felt compelled to write to you as I am so impressed with the range of blinds on your website, the functionality and ease of use of the site, great value offered and extremely prompt reliable delivery. On top of that the blinds are great too. Amazing experience and I will be using you again." 

- S Sainsbury, East Sussex (August 2011)

"Hello, I just want to say a very big thankyou to you at directblinds, especially to David with whom I spoke to on the phone to place my order. I bought some replacement roller blinds for my conservatory, and once ordered they took no time at all to arrive. I was a bit worried that I wouldn't get the measurements right but David was very helpful. My blinds look lovely and I am very pleased with the quality, and I must also add, you were the cheapest company. So once again thank you. I wouldn't hesitate to recommend you to other people." 

- D Williams, Lancashire (July 2011)

" were very helpful and made sure I had all the correct measurements, even though it was all done over the phone. The quality and finish were excellent. I would definitely use their service again as they were able to turn around my order far quicker than the local firms I consulted." 

- K Hunt, Edinburgh

"For me ticked every box. The site is easy to use with plenty of choice and in my view the product cannot be beaten on quality, speed of arrival or price. were very pleasant and helpful when I called for assistance with the measurements of my slightly awkward window and I would not hesitate to use them again in the future or to recommend them to others."

- J Beresford, London

"I ordered several sets of blinds and curtains for my new apartment in Edinburgh from When making my choices, I was immediately struck by the range of designs available, and presented me with a number of different options for each room. Ordering them was self explanatory and following arrival I was massively impressed by the quality of the fabrics, including lining. They were easy to fit and look superb! A design feature in each room, they make a real statement and are regularly commented on by visitors. A friend of mine has recently ordered curtains of her own after seeing them. I would unreservedly recommend and will use them again in the future."

- Z Kelly, Edinburgh

"I would just like to say what a fantastic service you provied. I ordered my blind on Sunday and it arrived on Friday. I am over the moon with the blind, it looks fantastic at my patio doors. I'm that pleased that I have now placed my second order with you. Thank you so much."

- L Macleod, Ilkley

"I am emailing from Guernsey in the Channel Islands and recently received 8 made to measure blinds from your company. May I take this opportunity to express how perfectly each of them fit our window reveals and how easy they were to fit. The instructions were very clear and basically we put all 8 up within a matter of hours. The Wooden and mechanisms are of top quality and the price was unbelievably cheap compared to what you get over here. I will recommend your company to anyone I know who needs blinds. Once again, thanks for your top professional service in making our home look complete now."

- S Mahy, Guernsey