Mainland UK Addresses
All orders with a basket value over £125 are delivered free of charge on our standard service to all mainland UK addresses. After adding goods to your basket you will proceed to the delivery page. You have upto 3 options to select from:
- STANDARD DELIVERY – Free over £125 – Under £125 standard just £7.95
Available on all products, "standard" expected delivery is just 5-7 working days*. See your order confirmation. Standard delivery is normally made between 8am and 6pm, this can be extended at busy times such as the lead up to Christmas and bank Holidays.
- EXPRESS DELIVERY- £5.00
Available on selected products. Order pre-noon on a weekday and receive in 3 working days*. £5 extra cost per order.
- NEXT DAY DELIVERY - £10
Available on selected products, order pre-noon on a weekday and receive next working day*. All items in your basket have to be selected from the next day options for the service to be available.
* Working days are Monday-Friday and will not include bank holidays or Saturday.
You may be able to select a timed delivery.
- Pre Noon AM - Extra £10 per order
- Pre 10am - Extra £15 per order
* Only available when the Next Day or Express delivery service option is selected.
Non mainland UK addresses
We also deliver to Northern Ireland, Isle of Man, and Scottish Isles and Highlands for just an additional £10.00 charge which will be automatically highlighted after entering your postcode. For delivery to Channel Isles a surcharge of £15.00 is automatically added but all prices exclude VAT.
Other delivery questions answered:
- Have your order delivered to work - just remove the tick from Deliver to Billing Address and enter your work or any convenient alternative address for that matter.
- Timed Delivery – You can choose AM before 12 noon just an extra £10.00 or "AM before 10am" for just an extra £15.00 available on the Checkout page.
- If not at home – If for any reason you miss your delivery our delivery company will leave their calling card with information on how to arrange a re-delivery at your convenience and at no cost to yourselves.
- If not at home three times - If our carrier has tried to deliver three times your order will be returned to us which may incur a re- delivery charge.
- How long will my order take? – Standard delivery is usually 5 -7 days, non-mainland can take up to 10 business days.
- Vertical blinds - As our vertical blinds are sent out as two items, our courier will normally split these items up and put them on different delivery vehicles. If you have only had one item, please do not panic and feel free to give us a call for more information.