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All orders with a basket value over £125 are delivered free of charge with our standard service, to all mainland UK addresses. After adding goods to your basket you will proceed to the delivery page, selecting from three options:
Available on all products, standard expected delivery is just 5-7 working days*. See your order confirmation for more details. Standard deliveries are usually processed between 8am and 6pm, but this can be extended at busy times – the lead up to Christmas and bank holidays, for instance.
Available on selected products. Order pre-noon on a weekday and receive your item in three to four working days*.
Available on selected products. Order pre-noon on a weekday and receive your item the next working day*. All items in your basket have to be selected from the next day options for the service to be available.
*Working days are Monday-Friday and do not include bank holidays or Saturday.
Depending on the product, you may be able to select a timed delivery.
Pre-noon AM – An extra £10 per order.
**Only available when the next day or express delivery service option is selected.
We also deliver to Northern Ireland, the Isle of Man, and the Scottish Isles and Highlands for an additional £10 charge which will be automatically highlighted after entering your postcode. For delivery to Channel Islands, a surcharge of £15 is automatically added – all prices exclude VAT.
Have your order delivered to work – Remove the tick from the "deliver to billing address" option and enter your chosen address.
Timed Delivery – Either choose AM before 12 noon (£10) or AM before 10am (£15), available at the Checkout page.
If not at home – If for any reason you miss your delivery, our delivery company will leave their calling card and information on how to arrange redelivery at a convenient time for you, for no extra cost.
If not at home three times – If our carrier has tried and failed to deliver your order three times, it will be returned to us, potentially incurring a redelivery charge in the process.
How long will my order take? – Standard delivery is usually five to seven days; non-mainland can take up to ten business days.
Vertical blinds - As our vertical blinds are sent out as two items, our courier will normally split these items up and put them on different delivery vehicles. If you have only received one item, don't panic – give us a call to find out more information.